COVID-19

AT DOME HOUSE WE HAVE ALWAYS AFFORDED OUR GUESTS PLENTY OF SPACE.  WE HAVE A MAXIMUM CAPACITY OF JUST TEN PEOPLE.  OUR BEDROOMS ARE LARGER THAN AVERAGE, WITH TABLES AND CHAIRS INDOORS AND OUT.  THE DOME ROOM LOUNGE IS HUGE WITH MORE THAN ENOUGH SPACE FOR EVERYONE.  IN SUMMER WE HAVE THE GARDENS AVAILABLE FOR YOUR USE.

BUT, INEVITABLY, SOME THINGS HAVE HAD TO CHANGE TO KEEP US ALL AS SAFE AS POSSIBLE: 

  • CHECK IN IS NOW FROM 4PM, JUST SO WE HAVE THAT LITTLE BIT MORE TIME TO GET THE HOUSE AS CLEAN AS IT CAN BE BETWEEN GUESTS.  YOU CAN STILL ARRIVE BEFORE 4PM AND LEAVE YOUR CAR IN OUR CAR PARK SHOULD YOU WISH.
  • HAND SANITISER IS NOW PLACED AROUND THE HOUSE.
  • WE WILL CHECK YOU IN FROM A SAFE DISTANCE.  YOUR ROOM KEY WILL BE IN YOUR DOOR.  
  • ONCE YOU ARE CHECKED IN AND IN YOUR ROOM, WE WILL NOT ENTER IT UNTIL YOU LEAVE.  ANYTHING YOU NEED REMOVING, IE TOWELS, WASTE BINS ETC SHOULD BE LEFT OUTSIDE YOUR ROOM FOR US TO TAKE.​​
  • THE SWIMMING POOL IS OPEN FROM 8AM TO 8PM.
  • BREAKFAST WILL BE SERVED AS IT ALWAYS HAS BEEN – A CONTINENTAL BREAKFAST DELIVERED TO YOUR ROOM IN A HAMPER EVERY MORNING.
  • PLEASE FOLLOW LOCAL AND NATIONAL GUIDANCE.  DO NOT BOOK TO STAY AT DOME HOUSE IF YOU ARE NOT PERMITTED TO DO SO.


COVID 19 CANCELLATION POLICY

OUR USUAL CANCELLATION POLICY IS THAT ALL BOOKINGS ARE NON REFUNDABLE AND NON TRANSFERABLE, BUT SHOULD WE BE FORCED TO CLOSE WE WILL REFUND YOU IN FULL OR MOVE YOUR STAY WITH US TO ANOTHER DATE.


WE STRONGLY ADVISE YOU TO TAKE OUT TRAVEL INSURANCE.  WE CANNOT ACCOMMODATE GUESTS WHO ARE TOLD TO ISOLATE.  DO NOT TRAVEL IF YOU HAVE SYMPTOMS.

IF YOU HAVE ANY QUESTIONS, PLEASE GET IN TOUCH STAY@DOMEHOUSELAKES.CO.UK